We collect and store any information that you enter on our Website or give us in any other way. While you can choose to not provide certain information, you may not be able to take full advantage of our service. We use the information that you provide for, among other uses, fulfilling orders, responding to requests, customizing products, improving our Website and services, and communicating with you. If you subscribe to La Fleur De Luxe or make any other purchase through our company, we will ask you for your name, email address, shipping address, telephone number and credit card information. We use this information to process and fulfill your order and to notify you of your order status. All archived credit card information is maintained through a secure third-party vendor. Telephone numbers and email addresses are used to contact you regarding your order. We won’t rent, sell, share or barter your email address to third parties.
We also use Google properties including, but not limited to, Google Analytics, Google Webmaster Tools, Google Ads, and Google Tag manager to better improve our customers and site visitor's experience.
How we use your information
In order to maintain and operate this Website and various features, certain trusted third party vendors may be permitted to access your information. These third parties can include a Website host, credit card processing companies, data analyzers, and order fulfillment centers.
We also may aggregate non-personally identifying information to use in improving the Website and business.
If you provide feedback, suggestions, or recommendations, we may, at our discretion, choose to use that information to improve our Website and business. If you provide self-identifying information we will only use it to respond to your feedback, suggestion, or recommendation. We will not share your information with others without your permission or unless you request it. Comments that you post on public forums such as social media sites (Facebook/Instagram/etc.), blogs, or message boards will contain the identifying information that you provided to said websites along with the time you posted your comments. La Fleur De Luxe is not responsible for the content that you or other individuals post on websites not monitored or controlled by La Fleur De Luxe.
If you choose to purchase a gift for another individual or choose to refer someone else to our Website or business, we may ask for that individual's name, shipping address, phone number, and email address. La Fleur De Luxe will store this information for the purposes listed above and to contact the individual regarding any referral that you made. The other individual can contact La Fleur De Luxe at any time to request removal of their information from the La Fleur De Luxe database.
How We Store and Protect Your Information
Data Storage. Fountain Greetings uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run our services. Although Fountain Greetings owns the code, databases, and all rights to the Fountain Greetings applications, you retain all rights to your data.
Security. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from Fountain Greetings, at all times. However, Fountain Greetings cannot ensure or warrant the security of any information you transmit to Fountain Greetings or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. You acknowledge and agree that you use, and provide information to, the Service at your own risk. Your privacy settings may also be affected by changes to the functionality of third party sites and services that you add to the Fountain Greetings Service, such as social networks. Fountain Greetings is not responsible for the functionality or security measures of any third party.
Compromise of information. In the event that any information under our control is compromised as a result of a breach of security, Fountain Greetings will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
Your Choices About Your Information
You control your account information and settings: You may update your account information and email-communication preferences at any time by logging into your account and changing your account settings. You can also stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications or by contacting us at [email protected]. We make every effort to promptly process all unsubscribe requests. As noted above, you may not opt out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly at [email protected].
Opting out of a collection of your information for Tracking / Advertising: Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device. Note that disabling cookies and/or other tracking tools prevents Fountain Greetings or its business partners from tracking your browser’s activities in relation to the Service and for use in targeted advertising activities by third parties. However, doing so may disable many of the features available through the Service. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at [email protected].
Email addresses submitted to any of our mailing lists will be used solely for the purpose of sending you special offers and announcements from La Fleur De Luxe and other partners. Emails we send will include information on how to unsubscribe from our lists. You may also unsubscribe from any La Fleur De Luxe email list at any time by sending an email to [email protected].
Children under the age of children 13
Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us, including your name, address, telephone number, email address or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].
Links to other sites
Amendments to Policy
California Privacy Rights
Pursuant to California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information we share with third parties or corporate affiliates for those third parties' or corporate affiliates' direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please contact us at [email protected],
*Please allow 7 days for a response
How to Contact Us
Same-day delivery is available in SF Bay Area only for orders placed before 2:00 PM, Monday - Friday. Call 925-222-5611.