We accept Visa, Mastercard, Discover, American Express, and PayPal.
For credit cards, your billing address must match the address on file with your bank. Your credit card billing address must be from a country we ship to. For credit cards, you are not charged until your order has shipped.
We authorize your card when you place the order, and it will not be charged until shipment. Sometimes this may show as two pending charges on your bank statement, but only one will be charged. Refunds cannot be made until the order has been charged.
For PayPal, you are charged when you place the order.
If your card is declining your billing address may not match, or you have insufficient funds in your account. Sometimes when your card declines, there will be a pending charge on your account but you will not be charged.
If your PayPal payment did not go through, your order will be placed on hold and you will need to contact us.
Discount codes must be entered on the shopping bag page. Discount codes are only valid for the times stated and will not be honored after their expiration date. All discounted orders are final sale.
Same-day delivery is available in SF Bay Area only for orders placed before 2:00 PM, Monday - Friday. Call 925-222-5611.